Terms & Conditions

These Terms and Conditions (the "Terms") govern your relationship with the operator of the online gaming services offered through the website https://praise-casino-ca.com ("Website") and your use of all real-money casino and related services provided to players in Canada (excluding Ontario). By registering an account or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms.

The services are operated by N1 Interactive Ltd., a company registered in Malta with registration number C 81457 and registered address at 206, Wisely House, Old Bakery Street, Valletta VLT1451, Malta ("N1 Interactive Ltd."). N1 Interactive Ltd. is licensed and regulated by the Malta Gaming Authority ("MGA") under licence number MGA/B2C/394/2017 issued on 1 August 2018.

These Terms are effective from 6 November 2025 and replace all previous versions relating to Canadian players (excluding Ontario). If you do not agree to these Terms, you must not register, deposit, or use the services provided via praise-casino-ca.com.

Definitions

Key Parties and Services

• Operator: N1 Interactive Ltd., company number C 81457, with its registered and legal address at 206, Wisely House, Old Bakery Street, Valletta VLT1451, Malta, licensed by the MGA under licence MGA/B2C/394/2017. References in these Terms to "we", "us", "our", or "Operator" mean N1 Interactive Ltd. in relation to the Website praise-casino-ca.com.
• Website: The online platform accessible at https://praise-casino-ca.com, including all sub-pages, mobile versions, and related services provided to players in Canada (excluding Ontario).
• Services: Any real-money or play-for-fun casino, live casino, and ancillary services made available on the Website, including bonuses and promotions, payment processing, and customer support.
• User / Player / you / your: Any natural person who registers or attempts to register an account and/or uses the Services via praise-casino-ca.com subject to these Terms.

Account and Transactions

• Account: A personal player account opened and maintained by a Player on the Website for the purpose of accessing and using the Services in accordance with these Terms.
• Bet / Wager: Any amount of real-money funds or bonus funds staked on an outcome in any game or feature offered on the Website, including spins, hands, rounds, or other game events.
• Deposit: A transfer of funds by the Player to the Operator via one of the supported payment methods on the Website.
• Withdrawal: A transfer of funds by the Operator from the Player's Account balance to a payment method held in the Player's name, following a withdrawal request and completion of all required verification checks.

Bonuses and Promotions

• Bonus: Any additional value (including bonus money, free spins, cashbacks, or tournament entries) credited to a Player's Account by the Operator under a promotional offer, which may be subject to specific wagering requirements, restrictions, and expiry terms.
• Bonus Funds: Funds in a Player's Account that are subject to bonus terms and wagering requirements and which may be subject to withdrawal restrictions until such requirements are fulfilled.
• Free Spins: A type of Bonus that allows a Player to play selected slot games without using their own funds, usually subject to maximum win limits, wagering requirements, and time restrictions.
• Promotion: Any bonus offer, loyalty reward, tournament, or special campaign promoted on the Website or via email, SMS, or other communication channels and governed by specific promotional terms in addition to these Terms.

Compliance and Other Terms

• KYC (Know Your Customer): Identity verification procedures, including collection and assessment of identification documents, proof of address, proof of payment method ownership, and other information required to comply with anti-money laundering and counter-terrorist financing obligations.
• AML (Anti-Money Laundering): Laws, regulations, and internal controls designed to prevent the use of the Services for money laundering, terrorist financing, fraud, or other illegal activities.
• Restricted Jurisdictions: Any country, state, or province where the offering of or participation in online gambling via the Website is illegal or for which the Operator has decided not to offer the Services. For the purposes of these Terms, this explicitly includes the Canadian province of Ontario and any other jurisdictions listed as restricted on the Website from time to time.
• ADR Provider: ThePOGG.com, the Alternative Dispute Resolution provider designated for N1 Interactive Ltd. casinos, which may independently review unresolved complaints after internal procedures have been exhausted.

Account Registration

Eligibility and Geographic Restrictions

• Age: To register an Account and use the Services, you must be at least 19 years old, or at least 18 years old in those Canadian provinces and territories where 18 is the legal minimum age for online gambling. You must confirm your age during registration and provide evidence upon request.
• Residency and Location: The Services via praise-casino-ca.com are intended for players ordinarily resident in Canada (excluding Ontario) who access the Website from within a Canadian province or territory where online gambling is not prohibited by law. Players from Ontario, or physically located in Ontario, are strictly prohibited from registering or using the Services.
• Restricted Jurisdictions: You may not create an Account or use the Services if you are located in a Restricted Jurisdiction or if online gambling is illegal under the laws applicable to you. It is your responsibility to ensure that you comply with any local legal requirements.

Registration Process

• Account Creation: To open an Account, you must complete the registration form on the Website and provide accurate, complete, and current information, including your full legal name, date of birth, residential address in Canada (excluding Ontario), valid email address, and any other data requested.
• Email Verification: We may require you to verify your email address by following a confirmation link or code sent to the email address you provided before you can fully access the Services or complete a deposit.
• One Account Rule: You are permitted to hold only one Account with the Operator in connection with praise-casino-ca.com. Opening multiple Accounts may lead to suspension or closure of all related accounts and forfeiture of bonuses and winnings obtained from duplicate accounts.

KYC Verification and Ongoing Checks

• Mandatory Verification: We are required by AML and responsible gambling regulations to verify your identity, age, and residence. Before processing withdrawals or in certain risk-based situations, we may request documents such as a government-issued ID, proof of address, proof of payment method ownership, and information on the source of funds or wealth.
• Timing: Withdrawal processing times will only commence once your Account has been fully verified. Your first withdrawal may therefore take longer than subsequent withdrawals, which can usually be processed more quickly once the verification process is complete.
• Accuracy and Updates: You must ensure that all information you provide is truthful and accurate and must promptly update your details in case of any change (for example, change of address or email). We may suspend your Account if we are unable to verify or rely on your information.
• Refusal and Closure: We reserve the right to refuse registration, restrict, suspend, or close your Account at our reasonable discretion, including where required to comply with legal, regulatory, or AML obligations or where you have provided false information.

Account Security

• Login Credentials: You must keep your username, password, and any other security credentials confidential. You are responsible for all activity on your Account, including any transactions made, unless we have failed to take reasonable technical and organizational measures to secure the Website.
• Unauthorized Use: If you suspect that your Account has been accessed without your authorization or that your credentials have been compromised, you must immediately notify customer support via the channels indicated on the Website. We may temporarily lock or close the Account while we investigate.
• Self-Exclusion and Limits: Where available on the Website, you may set deposit, loss, or session limits and/or request temporary or permanent self-exclusion. The effect, duration, and implementation of such measures are explained in the relevant tools within your Account.

Betting & Gameplay Rules

Placing Bets and Game Rules

• Game Information: Each game, including slots, table games, and live casino titles, is governed by its own rules and paytable, which are available within the game interface. You must familiarize yourself with the relevant rules before placing any Bets.
• Stake Limits: Minimum and maximum stakes for each game are determined by the Operator and/or game provider and are displayed in the game interface. You may only place Bets within the applicable limits.
• Bet Acceptance: A Bet is deemed placed and accepted once it is registered on our servers and reflected in your game balance. In the event of disagreement between your device display and our server records, the latter will prevail, subject to any mandatory rights you have under applicable Canadian consumer protection laws.
• Random Number Generator (RNG): For non-live games, outcomes are determined by a certified RNG to ensure fairness and randomness. Live casino outcomes are determined by real-time game events (for example, the actual spin of a roulette wheel or dealing of cards) and are subject to the rules presented in the live game interface.

Cancellation, Errors, and Malfunctions

• Technical Failures: If due to technical failures (including, without limitation, internet connectivity issues, hardware or software malfunction, or system errors) a game round is interrupted after you have placed a Bet, the outcome of that game will be determined based on the records on our servers. If a game cannot be completed, the affected Bet may be voided and the stake returned to your Account.
• Mispriced or Erroneous Bets: We reserve the right to declare any Bet partially or wholly void if it was clearly placed at odds, payouts, or conditions that were obviously incorrect, or if the game rules were misapplied due to an error. In such cases, we may cancel the Bet and return the original stake.
• Maintenance: We may suspend or remove any game or feature for maintenance or other operational reasons. Pending Bets will normally be completed, but we may void Bets if continuation is impossible and return the relevant stakes to your Account.

Player Conduct, Collusion, and Chat Rules

• Fair Play: You must not engage in any fraudulent, collusive, or unfair behavior, including but not limited to using software aids or bots, exploiting bugs or glitches, engaging in advantage play contrary to the intended use of bonuses or game rules, or acting in concert with other Players to manipulate outcomes.
• Live Chat and Interaction: Where live chat or other interaction features are provided (including with dealers and other players in live casino games), you must behave respectfully and refrain from using insulting, discriminatory, threatening, harassing, obscene, or otherwise inappropriate language or content. Advertising of third-party services and solicitation of other players is prohibited.
• Consequences of Misconduct: If we reasonably suspect cheating, collusion, misuse of software, exploitation of vulnerabilities, or other serious misconduct, we may suspend or close your Account, withhold or void Bets, and, where appropriate, retain funds pending investigation and notification to relevant authorities in line with AML and regulatory obligations.

Bonus Terms

Bonus Activation and General Conditions

• Availability: Bonuses and promotions are offered at our discretion and may be subject to eligibility criteria (for example, minimum deposit amounts, country restrictions, or specific payment methods). All such criteria will be described in the relevant promotional terms.
• Activation: A Bonus may need to be manually claimed (for example, by entering a bonus code or ticking an opt-in box) or may be credited automatically when you meet the qualifying conditions. The activation conditions, including any minimum deposit requirements and payment method restrictions, are stated in the promotion details.
• Separate Terms: Each Promotion may have specific terms that apply in addition to these Terms. In the event of any conflict between these Terms and the applicable promotional terms, the promotional terms will prevail to the extent of such conflict.

Wagering Requirements and Timeframes

• Wagering Requirements: Bonus Funds and any winnings derived from them may be subject to wagering requirements. This means you must place Bets totaling a specified multiple of the Bonus amount, the deposit amount, or both before related funds become withdrawable. The applicable wagering requirement for each Promotion is clearly stated in its terms.
• Contribution of Games: Different games may contribute differently to wagering requirements (for example, slots may contribute 100%, while table games and live casino games may contribute at a lower percentage or not at all). The contribution table for each Promotion will be specified, and you are responsible for reviewing it before participating.
• Time Limits: Bonuses and Free Spins are usually subject to expiry periods. You must meet any wagering requirement within the timeframe specified in the Promotion (for example, 7, 14, or 30 days from activation). Unused Bonus Funds, Free Spins, and associated winnings may be removed from your Account upon expiry.
• Maximum Bets and Win Limits: Bonuses may impose a maximum permitted Bet per spin or game round and may cap the maximum convertible or withdrawable winnings. These limits are stated in the relevant promotional terms and must be respected; exceeding them may lead to forfeiture of Bonus Funds and related winnings.

Prohibited Actions and Bonus Abuse

• Abusive Patterns: Strategies or behavior deemed abusive, such as low-risk betting patterns designed to clear wagering without taking genuine gaming risk, hedging across multiple Accounts, or stacking multiple bonuses in a way that circumvents intended conditions, are prohibited.
• Game Restrictions: Certain games or categories (for example, some high RTP slots or games with buy-in features) may be excluded from wagering or limited when playing with Bonus Funds. Such restrictions are listed in the relevant promotional terms. Placing Bets on restricted games with Bonus Funds may result in forfeiture of the Bonus and related winnings.
• Right to Withhold: If we reasonably believe that you have breached bonus rules or engaged in bonus abuse, we may remove Bonuses and associated winnings, close your access to future promotions, and, in serious cases, suspend or terminate your Account.

Combining Promotions

• One Bonus at a Time: Unless explicitly stated otherwise, only one active deposit-related Bonus may apply to your Account at any given time. New Bonuses usually cannot be activated before existing Bonus Funds and related wagering requirements are completed, forfeited, or expired.
• Order of Use: Where both real-money funds and Bonus Funds are present in your balance, real-money funds will generally be used first, followed by Bonus Funds, unless the promotion terms specify a different order.
• Interaction with Cashback and Loyalty: Cashback, loyalty rewards, and other ongoing benefits may have separate conditions regarding wagering and eligibility. The specific rules of each such Promotion will indicate whether they can be combined with other offers.

Payments & Withdrawals

Deposits, Supported Methods, and Limits

• Currency: For players in Canada (excluding Ontario), the primary account currency is Canadian dollars (CAD). Deposits made in another currency may be converted to CAD at rates and with fees determined by your payment provider.
• Available Methods: The Website offers payment methods tailored for Canadian players, including, among others, Interac, iDebit, Instadebit, Visa/Mastercard, ecoPayz, and Bank Transfer (for withdrawals). The availability of particular methods may depend on your province or financial institution.
• Method-Specific Limits: Typical limits for Canadian players are as follows (subject to change and to confirmation in the cashier section of your Account):

Note: The above limits and times reflect typical operational practice as of 2025 and may vary. The cashier section of the Website always contains the most current information.

Processing Times, Fees, and Conditions

• Processing Times: We aim to review and process withdrawal requests promptly. Withdrawal processing times stated in the cashier start only after we have completed all required KYC and AML checks. The first withdrawal may take longer due to additional verification, while subsequent withdrawals to the same payment method are often faster.
• Operational Notes: Withdrawals may be processed on weekends; however, requests submitted on Friday evening or during peak periods may experience an additional delay of approximately 24 hours. Bank Transfer withdrawals may take longer due to the involvement of intermediary banks.
• Fees: The Operator does not normally charge fees for deposits or withdrawals. However, your bank, card issuer, or payment service provider may impose their own fees or currency conversion charges, for which we are not responsible.
• Payment Method Matching: In line with AML regulations, withdrawals should, where feasible, be made back to the same method used for deposits. If this is not possible, we may require additional verification or use an alternative method in your name.

Refunds, Chargebacks, and Balance Management

• Refunds: Deposits are considered final once successfully processed, and refunds are generally not provided. In exceptional circumstances, and at our sole discretion, we may agree to a refund; such refunds may be subject to verification checks and may result in reversal of related play outcomes, Bonuses, and winnings.
• Chargebacks: Initiating a chargeback or payment dispute without valid grounds may lead to immediate suspension or closure of your Account and reporting of your activity to relevant financial institutions and authorities. We may deduct any chargeback fees or costs from your Account balance.
• Withdrawal Limits and Splitting: We may impose daily, weekly, or monthly withdrawal limits, as indicated in the cashier or relevant policies. Where your requested amount exceeds such limits, we may process the withdrawal in installments over time.
• Inactive and Dormant Balances: If your Account remains inactive for an extended period, specific rules regarding dormant fees or account closure may apply as stated in the Website's policies. We will act in accordance with applicable law and any regulatory requirements, including attempts to contact you before any dormant action is taken.

Limitation of Liability

Operator's Obligations and Service Availability

• Fairness and Compliance: The Operator is committed to providing the Services in a fair, transparent, and compliant manner, using certified game software, secure payment systems, and appropriate internal controls. We take reasonable steps to ensure that the Website operates in accordance with applicable Maltese regulations and, where relevant, with mandatory consumer protection laws applicable to players in Canada.
• No Warranty of Uninterrupted Access: While we use reasonable efforts to keep the Website accessible at all times, we do not guarantee uninterrupted, timely, or error-free operation. Maintenance, security updates, technical failures, or circumstances beyond our reasonable control may temporarily affect the availability or performance of the Services.
• Accuracy of Information: We strive to ensure that information provided on the Website (including game rules, promotional details, and payment information) is accurate and up-to-date. However, minor inaccuracies or typographical errors may occur, and we reserve the right to correct such information as soon as reasonably practicable.

Exclusions and Limitations

• Indirect and Consequential Loss: To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, loss of data, business interruption, or damage to reputation, arising out of or in connection with your use of the Website or Services.
• Technical Issues and Third Parties: We are not responsible for failures, delays, or losses arising from your internet connection, hardware or software, or from third-party service providers (including telecommunication providers, payment services, and banks), provided that we have acted with reasonable care and complied with our regulatory obligations.
• Maximum Liability: Subject always to any mandatory legal rights you may have under the laws of your Canadian province or territory, our total aggregate liability to you for any claim arising out of or in connection with these Terms, the Website, or the Services (whether in contract, tort, or otherwise) shall not exceed the greater of: (i) the amount of the Bet that gave rise to the relevant claim; or (ii) the amount of CAD 10,000 in respect of all related events.
• Non-Excludable Rights: Nothing in these Terms excludes or limits our liability for any matter that cannot be excluded or limited under applicable law, including mandatory consumer protection rights that may apply to you as a resident of a Canadian province or territory.

Intellectual Property Rights

Ownership of Content and Software

• Proprietary Rights: All content on the Website, including but not limited to trademarks, logos, graphics, images, text, software, audio-visual content, and game titles, is owned by the Operator or its licensors and is protected by copyright, trademark, and other intellectual property laws.
• Limited License: Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to access and use the Website and Services solely for your own private, non-commercial entertainment purposes from within eligible Canadian provinces or territories (excluding Ontario).

Prohibited Uses

• No Copying or Distribution: You may not copy, reproduce, modify, adapt, translate, distribute, transmit, display, perform, publish, sublicense, or create derivative works from any part of the Website or its content without our prior written consent, except where such acts are expressly permitted by mandatory law.
• No Reverse Engineering: You may not reverse engineer, decompile, disassemble, or otherwise attempt to access the source code of any software used in connection with the Website or Services, except to the limited extent allowed under applicable law and only after notifying us in writing of your intention.
• Third-Party Content: Where the Website includes content or software licensed from third-party providers (for example, game studios), such content is subject to the rights and restrictions imposed by those providers, and you must not use it in any manner inconsistent with these Terms or the applicable laws.

Privacy & Data Protection

Privacy Policy and Legal Basis

• Separate Privacy Policy: The collection, use, storage, and disclosure of your personal data in connection with the Website and Services are governed by our Privacy Policy, which forms an integral part of these Terms. You should review the Privacy Policy carefully before registering or using the Services.
• Compliance: The Operator processes personal data in accordance with applicable data protection laws, including the requirements of the European Union's General Data Protection Regulation (GDPR) as applied to N1 Interactive Ltd. in Malta, and, where relevant, with applicable Canadian privacy legislation in relation to Canadian players.
• Purpose of Processing: We process personal data for purposes including verifying your identity and age (KYC), fulfilling our contractual obligations to you, complying with AML and other regulatory requirements, preventing fraud, and improving the Services.

Your Rights

• Data Subject Rights: Subject to applicable law, you may have rights of access, rectification, restriction, objection, erasure, and data portability in relation to your personal data. Instructions on how to exercise these rights are provided in the Privacy Policy and through the customer support channels on the Website.
• Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory retention obligations (including AML requirements), after which it will be securely deleted or anonymized.

Changes to Terms

Modification Process

• Right to Amend: We may update or amend these Terms from time to time, for example, to reflect changes in laws, regulations, technical requirements, or our business operations. The most current version will always be available on the Website and will state the effective date.
• Notification: Where changes are material, we will use reasonable efforts to notify you in advance, for example via email, account message, or prominent notice (such as a banner or pop-up) on the Website, specifying the date on which the updated Terms will take effect.

Your Acceptance of Changes

• Continued Use: By continuing to use the Website or Services after the updated Terms become effective, you are deemed to have accepted the changes. If you do not agree with the revised Terms, you must stop using the Services before they take effect.
• Account Closure Option: If you object to any updated Terms, you may request closure of your Account and withdrawal of any remaining real-money balance, subject to completion of verification checks and any lawful set-offs (for example, outstanding chargebacks or fraudulent activity) we are entitled to make.

Termination & Suspension

Grounds for Suspension or Closure

• By the Operator: We may suspend or close your Account, withhold or cancel Bets, and/or confiscate Bonuses and winnings where we reasonably believe that you have: (i) breached these Terms, including eligibility or bonus rules; (ii) provided false or misleading information; (iii) engaged in fraud, money laundering, collusion, or other unlawful behavior; or (iv) used the Services from a Restricted Jurisdiction, including Ontario.
• Regulatory Requirements: We may also suspend or close Accounts as required by law, regulation, or instructions from competent authorities (including the MGA) or to comply with our AML obligations, even if you are otherwise compliant with these Terms.
• By the Player: You may close your Account at any time by contacting customer support or, where available, using the self-service options on the Website. Closure will not affect obligations or rights that have already arisen prior to closure.

Procedure, Funds, and Notifications

• Investigation and Holding of Funds: In cases of suspected violation, we may temporarily suspend your Account and withhold funds while we investigate. We aim to complete investigations within a reasonable time and will inform you of the outcome where permitted by law and regulatory guidelines.
• Return of Legitimate Funds: If your Account is closed (whether by you or by us), we will, subject to AML and regulatory checks and any lawful set-offs, return any remaining real-money balance to you using a suitable payment method in your name. Funds associated with Bonuses may be removed in accordance with the applicable bonus terms.
• Notification: Where legally permitted and technically feasible, we will notify you by email or via your Account of any suspension or closure, stating the main reason and indicating any steps you may take (for example, submitting additional documents or lodging a complaint).

Governing Law & Jurisdiction

Applicable Law

• Primary Governing Law: These Terms, and any contractual relationship between you and the Operator in connection with the Website and Services, are governed by the laws of Malta, without prejudice to any mandatory provisions of law that apply in the Canadian province or territory in which you reside.
• Canadian Consumer Protection: Nothing in these Terms affects any non-waivable consumer protection rights or other mandatory legal protections granted to you under the laws of your province or territory of residence in Canada.
• No Offer Where Illegal: The Services are not offered, and these Terms do not constitute an offer, in any jurisdiction where online gambling is unlawful or where the Operator does not choose to offer its Services, including Ontario. You are responsible for ensuring that your use of the Services complies with all laws applicable to you.

Dispute Resolution and ADR

• Internal Complaint Procedure: If you have a complaint regarding the Services, you should first contact customer support via the channels indicated on the Website, providing all relevant details. We will acknowledge receipt and aim to resolve your complaint promptly and fairly.
• Escalation: If, after following our internal complaints process, your issue remains unresolved within a reasonable period (usually 8 weeks), you may escalate the matter to our designated Alternative Dispute Resolution provider, ThePOGG.com, in accordance with the instructions and conditions found on their website https://thepogg.com.
• Regulatory Recourse: In cases involving alleged breaches of MGA licensing conditions, you may ultimately refer the matter to the Malta Gaming Authority, subject to its rules and procedures. Information on how to contact the MGA can be found on the MGA's official website.
• Court Jurisdiction: Subject to the ADR process described above and any mandatory jurisdiction rules that may apply under Canadian law, any dispute arising out of or in connection with these Terms may be submitted to the competent courts of Malta.

Contact Information

Customer Support

• Website Contact: For general queries, technical issues, account assistance, or complaints, you can contact our customer support team via the contact and/or live chat options made available on the Website at https://praise-casino-ca.com.
• Email: Where an email contact option is provided in the support or "Contact Us" section of the Website, you may use it to reach our customer support team. Please include your name, Account ID, and detailed explanation of your query or complaint.
• Telephone: At present, dedicated telephone support numbers for Canadian players may not be available. Any current or future phone contact details will be clearly indicated in the contact section of the Website.

Legal and Corporate Contact Details

• Registered and Legal Address: N1 Interactive Ltd., 206, Wisely House, Old Bakery Street, Valletta VLT1451, Malta.
• Mailing Address: Legal correspondence and formal notices relating to these Terms may be sent in writing to the address above, clearly marked for the attention of the "Legal Department - praise-casino-ca.com".
• ADR Provider: For unresolved disputes after completion of our internal complaints procedure, you may contact ThePOGG.com via their website at https://thepogg.com, in accordance with their submission procedures.
• Author and Information Source: The information on this Terms page reflects the operational and regulatory status of praise-casino-ca.com as at 6 November 2025 and is based on data provided by and about N1 Interactive Ltd., including its MGA licence MGA/B2C/394/2017.