Contact Us

On praise-casino-ca.com, an online gaming service operated by N1 Interactive Ltd. (company no. C 81457, 206, Wisely House, Old Bakery Street, Valletta VLT1451, Malta), licensed by the Malta Gaming Authority under licence MGA/B2C/394/2017 (status last verified as active on 6 November 2025), you can use this contact form for general questions, account-related requests, feedback or complaints. When writing to us, please provide your full name, a valid e-mail or messenger contact, and your country and province of residence (note that residents of Ontario are not permitted to register or play and that you must be at least the legal age to gamble in your province or territory), together with a clear description of your issue, so that our support team can review your case efficiently and respond in line with our internal complaints-handling procedure.

We normally respond to messages within one business day, although complex verification, anti-money laundering checks or responsible-gambling investigations may reasonably require more time; these time frames do not include delays caused by incomplete or inaccurate information. For urgent matters relating to your account on praise-casino-ca.com, you may also use the secure support tools available after login (such as live chat or in-account messaging, where offered). Please do not include payment card numbers or other sensitive banking details in this form. If, after following our internal process and allowing a reasonable period (usually up to 8 weeks), your complaint remains unresolved, you may escalate it free of charge to our designated Alternative Dispute Resolution service, ThePOGG.com, and, if you believe that N1 Interactive Ltd. has breached its licence obligations, ultimately to the Malta Gaming Authority; Canadian provincial regulators do not oversee or process complaints regarding the gaming services offered on praise-casino-ca.com. If you are concerned about your gambling behaviour, you should also make use of our responsible gambling tools or seek help from local Canadian problem-gambling support services.